Terms of Service

Effective Date: April 22, 2025

Welcome to Mehal House. By accessing our website or purchasing our products, you agree to be bound by the following Terms of Service. These terms govern your use of our site and the purchase of goods from our store.

1. Products and Availability

All products listed on our website are subject to availability. Due to the handmade and one-of-a-kind nature of our products, variations in color, size, or design may occur. We reserve the right to limit the quantities of any products offered and to discontinue any product at any time without notice.

2. Pricing and Payment

All prices are listed in USD and are subject to change without prior notice. We make every effort to ensure accuracy, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

3. Order Acceptance and Cancellation

- Once an order is placed, it cannot be modified or canceled. However, under exceptional circumstances, we may review and approve cancellation requests at our sole discretion on a case-by-case basis.
- We reserve the right to refuse or cancel any order for reasons including limitations on quantities, inaccuracies, or suspected fraud.

4. Shipping and Delivery

- Delivery timelines are estimates and may vary due to unforeseen delays.
- Customers are responsible for providing accurate shipping information.
- We are not responsible for delays or loss caused by courier services.

5. Returns and Refunds

- All sales are final.
- Returns and refunds are not accepted except in cases where the product is defective or does not meet our quality standards.
- Any claims must be submitted within 5 days of delivery, with supporting photos and order details.

6. Intellectual Property

- All content on our site—including product images, descriptions, and designs—is the intellectual property of Mehal House.
- Unauthorized use, reproduction, or distribution is prohibited.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

8. Privacy Policy

- Customer information is used solely for order processing and communication.
- We do not sell or share your personal data with third parties.

If you have any questions about these Terms of Service, please contact us at themehalhouse@gmail.com